Terms & Conditions

Last updated: January 1, 2026

Welcome to MILA & Charms. By accessing or purchasing from our website, you agree to the following Terms & Conditions.


1. General Information

This website is operated by MILA & Charms. Throughout the site, the terms “we”, “us” and “our” refer to MILA & Charms.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.


2. Products & Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.

We make every effort to display products as accurately as possible. However, we cannot guarantee that colors, images, or product details will be perfectly accurate on all devices.

Product Presentation Disclaimer
Some product images on our website are for illustrative and presentation purposes only.

Packaging, branding, or visual elements shown in product photos may differ from the actual product received. These elements are used to enhance the visual presentation and are not contractually binding.

We strive to ensure that product descriptions remain accurate. Any variation in packaging or presentation does not affect the quality or functionality of the product.


3. Pricing & Payments

All prices are listed in the selected currency and may change without notice.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, unauthorized transactions, or pricing errors.


4. Orders

After placing an order, you will receive a confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel any order. If this happens, you will receive a full refund.


5. Shipping

Delivery times are estimates and may vary depending on location and external factors.

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Customers are responsible for providing accurate shipping details. We are not responsible for lost orders due to incorrect or incomplete addresses.


6. Lost or Stolen Packages

Once an order has been shipped, we are not responsible for lost or stolen packages marked as delivered.

If you experience an issue, you should contact the shipping carrier directly.


7. Returns & Refunds

Please refer to our Refund Policy for full details regarding returns and refunds.


8. Use of the Website

You agree not to use our website for any unlawful or unauthorized purpose.

Any misuse may result in termination of access to our services.


9. Intellectual Property

All content on this website (including text, images, logos, and design) is the exclusive property of MILA & Charms and may not be used without prior written permission.


10. Limitation of Liability

We shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

All products are provided “as is” without warranties unless otherwise required by law.


11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.


12. Contact

For any questions regarding these Terms & Conditions, please contact us at:

support@mila-charms.com

All rights reserved.