Privacy Policy
Privacy Policy
SECTION 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase on our store, we collect the personal information you provide such as your name, billing address, shipping address, email address, and phone number.
When you browse our store, we automatically receive technical information about your device, including your IP address, web browser, and operating system.
Email & SMS Marketing (if applicable):
With your consent, we may send you emails and/or SMS messages about our store, new products, and updates.
We also use cookies to track items placed in your cart, including abandoned checkouts. This information may be used to send reminder messages via email or SMS.
SECTION 2 – CONSENT
How do we get your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason (such as marketing), we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at:
support@mila-charms.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms & Conditions.
SECTION 4 – HOSTING
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products.
Your data is stored through Shopify’s data storage, databases, and secure systems, protected by a firewall.
Payment:
If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and retained only as long as necessary to complete your transaction.
All payment gateways adhere to PCI-DSS standards set by Visa, MasterCard, American Express, and Discover.
For more details, you can read Shopify’s Privacy Policy.
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us (e.g., payment providers, delivery services).
However, certain providers may be located in different jurisdictions, so your information may be subject to the laws of those countries.
External links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
Credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements.
SECTION 7 – COOKIES
We use cookies to improve your experience on our website.
Examples include:
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_session_id: unique session identifier
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_shopify_visit: tracks visits (30 minutes)
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_shopify_uniq: counts unique visitors
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cart: stores cart information (2 weeks)
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_secure_session_id: secure session identifier
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storefront_digest: verifies access
You can choose to disable cookies through your browser settings.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your country or that you have given consent for any minor to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the website.
If significant changes are made, we will notify you via the website or by email.
CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions, please contact us at:
All rights reserved.